How to get more health check work approved (without the hard sell)
Practical ways for independent garages to turn red and amber items into approved work: photos, clear prices, line-by-line choices and quick follow-up.
Guides for independent garages
Vehicle health checks, getting work approved, and winning back the jobs customers leave for later. Written for garage owners and service advisors.
What is a vehicle health check (VHC)?
What a vehicle health check (VHC) is, what to check, how red, amber and green work, and how independent garages turn checks into approved work.
Deferred work: how to win back the jobs customers say “not now” to
Amber items customers leave for later are future work. How to record deferred work, when to remind, what to say, and how to respect consent rules.
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