servenk
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Terms of service

Last updated 3 November 2026

The service

Servenk ("the service") is provided by Filenk Tech ("we", "us") to businesses that repair and service vehicles ("the garage", "you"). It lets you record vehicle health checks, send them to your customers, record their decisions and send related messages. It does not issue invoices or keep accounts; your own invoicing and tax records stay in your own systems.

Trial and plans

  • New garages get a free trial of 14 days. No card is needed for the trial.
  • After the trial, a paid plan is needed to keep sending health checks and messages. Plans are billed monthly in advance, in euros (EUR), by card through Stripe. Prices are shown on the pricing page and exclude VAT.
  • Every plan includes unlimited health checks, users and email. The plans differ in what you can make your own: your own email wording (Pro and Plus) and emails sent from your own address through your own mail server (Plus).
  • If you connect your own mail server, customer emails go through your account with that provider. You are responsible for that account, its sending limits and the address you send from.
  • We will give at least 30 days' notice by email before a price change applies to your plan.

Cancelling

You can cancel at any time from Settings. There is no contract term and no cancellation fee. Your plan runs to the end of the period already paid for. You can export your data before closing your account.

Your responsibilities

  • Keep sign-in details safe and give access only to people who work for your garage.
  • Make sure the information, prices and photos you send are accurate, and that you are allowed to contact the people you send messages to. Reminders and review requests may only be sent to customers who agreed to them; the service records that agreement and adds a stop link to each message.
  • Use the service lawfully. Do not use it to send unsolicited marketing, or content that is unlawful or misleading.
  • As the controller of your customers' personal data, meet your data protection obligations. Our privacy notice explains how we process that data for you.

Your data

The data you put into Servenk is yours. We use it only to provide the service to you. You can export it at any time.

Availability and changes

We work to keep the service available and secure, but cannot promise it will never be interrupted. We may improve or change features; if a change takes away something you rely on, we will tell you in advance.

Responsibility

Decisions about repairs, and the work itself, are between you and your customer. Nothing in these terms limits liability that cannot be limited by law. Otherwise, our total liability to you in any 12 months is limited to the fees you paid us in that period, and we are not liable for indirect losses or lost profits.

Contact

Questions about these terms: [email protected].